Mostbet Registration, Login and Verification Process

Registering through the mobile app follows the same core process as the website, but the interface is optimised for smaller screens and touch input. If you have the app installed, use the steps below to create your account directly from your device.

1. Open the App: Launch the Mostbet app on your Android or iOS device and tap the “Register” button on the home screen.
2. Select a Registration Method: Choose from one-click, phone number, email address, or social media login. All options are available within the app.
3. Enter Your Information: Provide the required details for your chosen method, set a secure password, and select BDT as your currency.
4. Submit and Confirm: Review your details, accept the terms and conditions, and tap “Submit.” Your account is created immediately.
5. Start Using Your Account: Log in, head to the promotions section, and activate your welcome bonus before your first deposit.

Before you create an account, make sure you meet the eligibility criteria. Mostbet enforces these rules to maintain a fair and secure platform for all users in Bangladesh. Only one account per person is permitted, and providing accurate personal information is mandatory for verification and withdrawal purposes.

1. Minimum Age: You must be at least 18 years old to register and place real-money bets or play casino games.
2. Valid Identity Documents: You need a valid government-issued ID, such as a national identity card or passport, to complete the verification process.
3. One Account Per Person: Each user is allowed only one account. Duplicate accounts may result in suspension of all associated accounts.
4. Accurate Personal Details: All information provided during registration must match your official identity documents exactly.
5. Jurisdictional Eligibility: You must be accessing the platform from a jurisdiction where online gambling is permitted under your local laws.

Account verification is required to confirm your identity, protect your funds, and ensure your withdrawal requests are processed without issues. For users in Bangladesh, completing verification also helps prevent unauthorised access to your account. You can submit your documents directly through your account dashboard on this site.

1. Identity Verification: Upload a clear photo or scan of a valid government-issued ID, such as your national identity card, passport, or driving licence.
2. Address Verification: Provide a recent utility bill, bank statement, or official document showing your full name and current residential address, dated within the last three months.
3. Payment Method Verification: If requested, submit a screenshot or photo of the payment method you use for deposits and withdrawals to confirm ownership.
4. Document Review: The verification team reviews your submitted documents. This process is typically completed within 24 to 72 hours after submission.
5. Confirmation: Once verified, your account is fully active for deposits, withdrawals, and all platform features without restrictions.

Logging into your account gives you instant access to your balance, active bonuses, bet history, and all games. Use the steps below each time you return to the platform.

Open the Login Page

Click the “Login” button on this page to open the sign-in form on the official site or within the app.

Enter Your Credentials

Type in the phone number or email address you registered with, followed by your password. If you signed up via social media, select that option and authenticate through your linked account.

Complete Two-Factor Authentication (if Enabled)

If you have two-factor authentication active, enter the one-time code sent to your phone or email to proceed.

Access Your Account

After successful sign in, you are taken directly to your account dashboard where your balance, bonuses, and recent activity are visible.

After completing registration, you can claim a welcome bonus designed for both casino and sports betting. The offer gives new users a 100% match on their first deposit up to BDT 25,000, along with 250 Free Spins. Below are the key details for each part of the offer.

You choose which bonus to activate after your first deposit. The casino bonus includes Free Spins on selected slot games. Make sure to read the full terms and conditions before activating your chosen offer.

• Problem: Phone number or email already in use. Solution: This means an account already exists with those details. Use the password recovery option or contact support to retrieve access.
• Problem: Verification code not received via SMS or email. Solution: Check your spam folder, confirm the number or address entered is correct, and request a new code. If the issue continues, contact customer support.
• Problem: Registration form not submitting. Solution: Clear your browser cache or switch to a different browser or device. If using the app, update it to the latest version.
• Problem: Country or currency not available during sign up. Solution: Ensure you are accessing the correct official platform. Contact support to confirm availability for your region.
• Problem: Documents not accepted during identity verification. Solution: Ensure the uploaded files are clear, unedited, and in an accepted format such as JPG or PDF. Resubmit or contact the support team for guidance.

If you forget your password, you can reset it quickly through the official platform without losing your account data or balance. Follow the steps below to regain access.

1. Open the Login Page: Go to the sign in page on the website or app and click the “Forgot Password” link below the login form.
2. Choose a Recovery Method: Select whether you want to reset your password via your registered phone number or email address. Both options are available if both were linked during registration.
3. Enter Your Registered Details: Type in your phone number or email address associated with the account and submit the request.
4. Receive and Enter the Reset Code: You will receive a one-time code via SMS or email. Enter this code in the provided field on the reset page.
5. Set a New Password: Create a new strong password, confirm it, and save the changes. You can now log in using your new credentials.

You may choose to close your account for personal reasons, including responsible gambling decisions or simply no longer wishing to use the platform. Before requesting deletion, make sure your balance is withdrawn and all active bets are settled.

1. Log in to Your Account: Access your account using your credentials on the website or mobile app.
2. Contact Customer Support: Navigate to the support section and submit a request to delete your account. Provide your registered email or phone number to confirm your identity. Account deletion is processed through the support team.
3. Confirm Your Request: Support may ask you to verify your identity before proceeding. Respond to any confirmation messages promptly.
4. Account Closure Completed: Once confirmed, your account is permanently closed. This action cannot be undone, and any remaining balance must be withdrawn before the request is finalised.